Landlords guide

From start to finish we’ll be there at every stage to find you the perfect tenant.

If you are unfamiliar with the lettings process the following information gives you a step by step guide. There’s no need to worry, if you need advice or have any questions we will be more than happy to help.

Let Only VS Fully Managed

Joscelyne Chase offer two different levels of service, our Let Only package and our Fully Managed package.


Let Only

Find you a tenant Organise referencing & deposit Oversee Right to Rent checks Fully signed documentation Landlord to deal with ongoing rent collection & management Inventory & Check In Meter Readings on Check In Landlord to Register Deposit


Fully Managed

All the service of a 'Let Only' plus: We Register the Deposit Collection of rent and any problem with arrears Account to Landlord monthly Regular property inspections & reports Tenancy renewals Serve correct possession notices at the right time Final inspection & checkout Meter readings taken at the beginning and end of tenancy, and accounts set up

Landlord requirements & changes to legislation

There are a number of pieces of legislation surrounding letting residential property in the UK. It is essential that you are up to date and are aware of changes and new legislation being brought in.

It is now required by law that the minimum rate of the EPC is E for new tenancies. 

Tenant Fees Act 2019

From the 1st of June 2019 all new and renewed tenancies will have to comply with the new ban. All existing tenancies will be subject to the legislation from 1st June 2020.


What does the Ban include:-

In short "everything" all fees and charges.

    • Application / referencing fees
    • Drafting of the tenancy agreement
    • Check in inspections
    • Check out / Final inspections
    • Inventories
    • Renewal tenancy agreements 

Landlord Fees schedule

Pre-Tenancy Fees (All Service Levels)

Set up, Marketing and Letting fee £722.00

Referencing fee £50.00 (up to 4 adults)

Tenancy agreement fee £144.00

(Landlord withdrawal Fees (before move-in): £300.00 set up and marketing, additionally as per services completed above)

Rent and legal cover guarantee, we will obtain a quote specific to your circumstances. Should you wish to proceed no charge for arranging this service will be made by us.

Deposit Registration. No charge will be made for registering the landlord and tenant details and protect the security deposit with a Government- authorised Scheme. Provide the tenant (s) with the deposit certificate and prescribed information within 30 days of the tenancy start date.

Preparation of inventory £90.00

Check in at the property £60.00

Takeover of management

Initial set up to commence management of a pre tenanted property up to £300.00 all figures include VAT at the prevailing rate.

Ongoing Management Fees

Ongoing management including rent collection 12% of the monthly income.

A standard 12% of the total cost for arranging and managing adhoc repairs during the management of the property will apply.

Planned long term works and larger maintenance which would be considered as "project co-ordinate" we charge additionally for this based on 12% of the value of the works which includes support from our in house RICS surveyors ensuring these works are completed to the required standards/regulations. An alternative fixed fee can be agreed per item if required.

CDM regulation - compliance with the current CDM regulation as required would incur an administration fee of £300.00.


Mid Tenancy Fees

Renewal of tenancy to an existing tenant £144.00

Check out at the property utilising the original inventory £180.00

Taking the deposit to dispute with DPS £300.00 to prepare the case and submit to the adjudicator.

Rent reviews, no charge will be made for issuing the relevant paperwork to the tenant.

Additional property visits £60.00




Areas Covered


White Notley



Earls Colne

Castle Hedingham





Colne Engaine

Sible Hedingham

Black Notley

Silver End



White Colne






Great Tey





Little Waltham


Great Bardfield